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-Terms and Conditions for Balloon Garland Services

Jasmine's Decoration retains the right to modify, alter, append, or eliminate portions of these terms at its discretion. By utilizing this website and authorized social media platforms to place orders, you acknowledge and agree to abide by these terms and conditions. By proceeding with your order, especially if the garland is intended to hang without a supporting structure, you are consenting to utilize the following:

- Command hooks

- Fishing line

- Adhesive dots

- Tape

   Any potential damage to walls is your responsibility to consider.



Jasmine's Decoration requires full payment when the order is confirmed and at least a week prior to the scheduled event. An invoice will be generated upon booking, and secure online payment options are available. For payment-related inquiries, feel free to contact us at +447566243094 or via email at to discuss alternatives.



Cancellation of Balloon Garland installations is accepted within 24 hours of placing the order. An exception is made when the event, collection, or agreed-upon delivery date falls within 48 hours of the initial order date. In cases where your event occurs within this 48-hour window and you cancel the booking, no refund will be applicable. We cannot accept cancellations beyond 24 hours after the order has been placed; such cancellations might not be eligible for a refund. If the event cannot take place due to government restrictions, illness, or a mutually agreed-upon postponement between Jasmine's Decoration and the customer, you have the option to reschedule delivery within 12 months of the original booking or receive a credit valid for 12 months.



Our delivery fee is an extra charge and is determined based on the delivery location. This fee also includes the setup and retrieval of the balloon garland post-event. We will collect the frame within 72 hours after the event. We will contact customers to arrange a suitable collection time, depending on our delivery schedule. Expedited frame pickup on the same day might incur a £50.00 additional charge, as indicated in the final invoice. Sunday deliveries and setups could carry a weekend surcharge of £100.00. Customers scheduling for Sunday might incur both the standard delivery fee and the surcharge.


-Property Damage

Jasmine's Decoration reserves the right to levy a damage fee for any property that has sustained damage. Please consult our definition of damaged property:

- Bent or broken frame

- Paint damage, including chipped, scratched, or cracked acrylic

- Glue, burn marks, or stains on surfaces or fabric

- Fabric tears, cuts, pulls, or holes

- Weather-related damage from outdoor exposure

- Equipment structure damage due to improper use

- Loss, theft, or disappearance of any item


-Balloon Purchase and Inflation

Individual balloons can be purchased if you intend to create your own garland. We are capable of inflating balloons acquired elsewhere; however, a custom quote will be required. Please note that we do not assume responsibility for the lifespan of balloons not supplied by our team, as their durability has not been verified by us.


-Additional Garland Inquiries

For any inquiries related to garland, kindly reach out to us at, and we will respond promptly.


-Contact Information

Should you encounter any issues, please call or text us at +447566243094 or send an email to

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